American Coach, a luxury RV brand within Rev Recreation Group, added a mobile app to its Platinum Experience program.
The PX app provides owners with information and resources customized to their coach and easily accessible. The app, which contains details on 2021 and 2022 new RVs, includes helpful “getting started” tools and tips, warranties and manuals, and contact information for customer support, parts and service.
“With the Platinum Experience and our industry-leading PX app, we are able to provide unparalleled assistance to our new owners as they become familiar with their American Coach motorhome,” said Deb Stapel, director of marketing for Rev Recreation Group’s Class A products. “The app is outstanding because it simplifies and streamlines the ‘get acquainted’ phase that owners go through. We are excited since we believe we are one of the first in the industry to offer this level of superior service.”
The PX app delivers support through an easy-to-use interface, searchable content, and user-friendly videos, the company said. The videos cover how to use the DriveTech transmission controls, setting up and using the Firefly multiplex system, operating slideouts and awnings, monitoring tire pressure and more.
The app provides access to warranty information and manuals that cover the motorcoach from top to bottom. A “Contacts” tab contains information to connect with key resources such as the American Coach concierge team, 24/7 roadside assistance, American Coach customer service, Rev RV Service and Repair; Freightliner Custom Chassis support and nearby service centers.
In addition to the PX app, American Coach Platinum Experience members receive personal attention through a dedicated concierge team. Other exclusive benefits include three years of complimentary roadside assistance through Rev Assist; Platinum Warranty Protection above and beyond standard warranties and a one-year membership in the American Coach Association, the brand’s official owners’ group.
For more, visit americancoach.com.
