Infor, a cloud software company, said today that Lippert Components is expanding using the Infor Configure Price Quote (CPQ) software system.
Lippert anticipates using the CPQ will increase sales conversion and customer satisfaction, as well as reduce returns and support calls, the company said. The company recently introduced its Solera RV awning purchase portal powered by Infor CPQ.
“This new awning configurator is a great example of Lippert’s dedication to an improved customer experience,” said Jarod Lippert, marketing and public relations vice president. “Having this tool in our arsenal means we can enhance the awning shopping experience for all users.”
Ron Eismann, Infor CPQ solutions vice president and general manager, said the company appreciates its decade-long partnership with Lippert.
“The increased demand from buyers for personalized products has made the need for flexibility and highly tailored digital transactions greater than ever,” Eismann said. “It is crucial for manufacturers and distributors to get their products included in a buyer’s research and capture their interest, quickly deliver complete, accurate quotes and rapidly fulfill the orders. Infor is committed to providing our customers with modern tools to transform their business and accelerate their path to innovation.”
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