Winnebago has partnered with NTP-STAG to enhance its motorhome FastTrack Parts Program.
“This new partnership is designed to help dealers receive the right parts at the right time and ultimately reduce repair event cycle times for the end consumer,” Winnebago Director, Customer Support Dean Casad said. “The implementation will be seamless for our dealers, who will continue to order genuine Winnebago motorhome parts as normal. Internally, we will turn to NTP-STAG to help fill any parts availability gaps we have in order to assure timely delivery. This move reinforces our commitment to delivering the highest possible service levels to our dealers.”
Prior to the partnership, Winnebago received support from dealers for utilizing the extensive NTP-STAG network to accelerate shipment and delivery of service parts throughout North America. A similar program has been instituted by Grand Design RV, also in the Winnebago Industries portfolio of brands.
“We are pleased to partner with the iconic Winnebago brand to enhance their parts fulfillment program,” NTP-STAG RV and Towing Category Director Jon White said. “This new partnership will allow Winnebago to tap into NTP-STAG’s broad coast-to-coast network of regional distribution centers and will put genuine Winnebago service parts inventory closer to dealers for faster order response and parts delivery times.”
The FastTrack Parts Program is in effect immediately for the entire Winnebago motorhome dealership network. Dealers with questions should contact a Winnebago parts representative (800) 556-9670 or email [email protected]. Parts assistance hours are 7:30 a.m. to 4 p.m. CT Monday through Friday.
