Airstream achieved RVDA’s Quality Circle Awards for top-rated dealer satisfaction in the motorhome and towable segments for 2021. The awards will be presented Nov. 11 during RVDA’s Convention/Expo in Las Vegas.
“Our success in the industry can be attributed to our best-in-class dealer network and their dedicated focus on outstanding customer experiences,” said Justin Humphreys, VP of Sales at Airstream. “We could not be prouder to achieve the RVDA Quality Circle Award of excellence for both Airstream motorhomes and towables for the 10th year in a row. This is a true testament to our strong relationships with our dealer networks across North America.”
Airstream last year earned towable and motorized awards as well. The manufacturer was recognized this year based on overall dealer satisfaction as measured in the Dealer Satisfaction Index (DSI) survey.
The 27th annual DSI survey asked dealers to confidentially rate satisfaction with manufacturers on four issues: reliability and quality, parts, warranty and sales. There were 520 dealerships which responsed to the DSI from across the U.S. and Canada.
