Opinion: Feeling Panic and Despair Alters Your Path
December 15, 2023
If it has not hit you yet, at some point in the next four months, you will experience varying degrees of panic.
New Blogs, Opinions & Advice
Opinion: Are You My Service Provider?
December 13, 2023
With the Safeguards Rule in effect, financial institutions are shifting into full-compliance mode. The Federal Trade Commission’s (FTC)
Opinion: 5 Advantages of Using Outside Vendors in Your Business
October 24, 2023
Outside vendors provide consistency throughout transitions and create tailored solutions. Where dealership staff have many different responsibilities, outside vendors can stay current because they are dedicated to a specialized area.
Opinion: Be Prepared When It Is Time to Leave
October 20, 2023
The earlier you can plan, the better the result. Keep focused on your bottom line; the dealership’s financial health is what you are selling.
Opinion: Use SEO to Increase Online Visibility
October 19, 2023
Search engine optimization (SEO) is finally getting dealers’ attention, and I doubt you’ll find a hotter topic.
Opinion: Inventory Management Is Key for Success
October 10, 2023
Inventory and inventory management can make or break a retail operation. The wrong inventory selection, poor administration and lackluster presentation will have negative short- and long-term effects on the business.
Opinion: Breaking Fall’s Doldrums
September 21, 2023
As Congress returned from its August recess, members representing RVIA and RVDA are making a renewed push to encourage legislators to adopt the Travel Trailer and Camper Tax Parity Act.
Opinion: Communication, Preparation Vital Before Traveling
September 6, 2023
Customer service is the midway point between creating a customer for life and setting them up perfectly for their road trip adventure; whether they are experienced or first timers.
Opinion: The Profound Potential of Servant Leadership
August 25, 2023
At its core, servant leadership has an undeniably simple yet lofty standard. The concept is about ensuring other people’s highest-priority needs are being served.
Opinion: Chaos or Safety?
August 21, 2023
Where do you lean during change? Do you lean toward chaos or safety? Depending on your dealership role, you may have a range of reactions to this question.
Opinion: Are Dealer Rate Spreads Evidence of Discrimination?
August 18, 2023
When we consider the question of whether finance sources that buy dealers’ retail installment sales contracts should be liable for discrimination—if indeed discrimination exists—the issues get really complicated.
Opinion: Employers Can Empower Better Employee Mental Health
August 10, 2023
The same standards your HR team uses to promote a healthy, happy and productive workplace can support employees who experience mental health emergencies. Here, I will offer three ways to empower better employee mental health.
