Opinion: Add Horsepower to Your Hiring Process
April 4, 2022
Using data to understand employees will go a long way toward keeping your top talent from leaving.
New Blogs, Opinions & Advice
Opinion: Are Salespeople Being Time Efficient?
December 14, 2021
Do you value a day off? I mean a real day off with no errands, no stops by the office, no honey-do list and no neglected household chores.
From the Editor: We Reached the End
December 12, 2021
As the classic rock band the Doors wrote so eloquently in 1967, “This is the end, beautiful friend, this is the end.”
Opinion: GAP Refund Lawsuits: Here We Go Again
November 30, 2021
Creditors’ GAP refund practices are the subject of multiple class-action lawsuits in Colorado, and attorneys are paying attention.
From the Editor: It’s Awards Season!
November 17, 2021
A select group of RV OEMs are breaking out the bubbly, preparing to walk down the red carpet and accept their “RV of the Year Award.”
The Perplexing Case of Lucifer Living in Boise
November 16, 2021
The devil is in the details,” the common saying goes, but a co-worker informed me that is not true. He lives in Boise, Idaho.
From the Publisher: The Bambino’s Curse and the House that Babe Built
October 20, 2021
The World Series is just around the corner. I can’t wait, and like many fans, I am disappointed the Yankees will not be in it.
From the Publisher: Which Came First, the Chicken or the Egg? Getting “Egged” in Elkhart
October 20, 2021
When I was a teenager, I was a hoodlum. This should come as no surprise to anyone. I was not a chicken. Most teenagers make
Opinion: Peer into the New Rental World
October 8, 2021
Rental dealers question, “Do we fight them or join them? Can they help our businesses survive and grow stronger?
Opinion: What Is Your Organizational Chart Saying?
September 30, 2021
At a glance, your organizational chart allows you to see everyone in the dealership and much more beyond the basics.
Opinion: Tackling Top Dealer Merchandising Questions
September 29, 2021
Throughout the coming year, I am pleased to share my insights with you and answer your questions.
Opinion: Navigating Minefields When Offering the ‘Lowest Rate’
September 27, 2021
Every day, dealerships offer consumer financing. Sometimes dealers encourage a customer to work with the dealership, saying that the dealership can provide the best financing deal. Such a claim got a Ford dealership sued by a customer.
