With a dire need to hire knowledgeable salespeople leading into the spring and summer, the first possible solution is to make sure every new salesperson hired is experienced. How dealers come to this conclusion is simple: If you want customers to work with someone who knows their stuff, hire someone who knows their stuff.
To clear the air, some folks may not be aware that Freightliner Custom Chassis is based in Gaffney, South Carolina.
Did you make any progress with your New Year’s resolutions? It is healthy for your business and personal development to start the year aspiring to achieve accomplishments: eat better, work out more, get better organized, implement the new dealer management software….
If you accept customer payment authorizations via your website or a mobile payment app, a new account validation requirement in the Nacha Rules will apply to those payments starting in March 2021. Here is what you need to know to be ready.
If you read this letter’s headline and immediately took it personally, read on, I eventually get to a point.
The March edition is our annual “Hitches & Towing” issue. In addition to “THE BEST OF” Hitches & Towing products, we’ve got a great story
After surveying hundreds of top-performing dealerships and salespeople, I have noticed a near universal truth regarding top sales performers.
Let us get right to the bottom line. You are lying awake, wondering what everyone is thinking about 2021. What should concern you? What should you plan for?
In the film, Willy Wonka is so overwhelmed that he mixes his words up by saying, “So much time, so little to do.”
You may not always like all your customers and co-workers, but life at the dealership goes a whole lot better if you “LUV” them in each interaction. LUV them? No candy hearts or valentines are required. LUV is a simple acronym: Listen, Understand and Verify.
As the 2021 camping and selling season begins for RV dealers, this time should be met with pure optimism. After experiencing last year’s pent-up demand
Regardless of where you are in your business life cycle, understanding what drives your business value is essential. A professional business valuation makes this possible.
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