If you accept customer payment authorizations via your website or a mobile payment app, a new account validation requirement in the Nacha Rules will apply to those payments starting in March 2021. Here is what you need to know to be ready.
If you read this letter’s headline and immediately took it personally, read on, I eventually get to a point.
The March edition is our annual “Hitches & Towing” issue. In addition to “THE BEST OF” Hitches & Towing products, we’ve got a great story
After surveying hundreds of top-performing dealerships and salespeople, I have noticed a near universal truth regarding top sales performers.
Let us get right to the bottom line. You are lying awake, wondering what everyone is thinking about 2021. What should concern you? What should you plan for?
In the film, Willy Wonka is so overwhelmed that he mixes his words up by saying, “So much time, so little to do.”
You may not always like all your customers and co-workers, but life at the dealership goes a whole lot better if you “LUV” them in each interaction. LUV them? No candy hearts or valentines are required. LUV is a simple acronym: Listen, Understand and Verify.
As the 2021 camping and selling season begins for RV dealers, this time should be met with pure optimism. After experiencing last year’s pent-up demand
Regardless of where you are in your business life cycle, understanding what drives your business value is essential. A professional business valuation makes this possible.
For my loyal digital subscribers who prefer to read it online, you can do so by clicking here to access the January issue.
Looking back on the best trips I have ever taken, I do not remember the planning. Instead, my memories are of those spontaneous moments when we discovered something unexpected and allowed ourselves to savor the moment.
About 18 months ago, I joined the RV industry, but some things stand out as plainly as if they had happened yesterday.
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