While better benefits definitely do not hurt, creating a positive leadership strategy will go much further to address your employees’ needs, desires and performance.
Ultimately, you have one objective when tracking data: Isolate problem areas, fix them and improve your staff’s quality and competency.
With summer months quickly approaching and being your busiest time of year, get ahead with these four steps to learn the power of the phone and how it will impact your dealership.
Dealers struggle with website analytics for many reasons. The most prevalent originate from people who share the analytics with you.
Past auto F&I managers often ask the Brown & Brown training team about the differences between RV and auto F&I as they start a new career in the RV industry.
As RV businesses realign to what some call the “new normal,” F&I practitioners also must update their approaches.
To keep your dealership healthy and to follow business owners’ prime directive, turn your pricing model upside down. Rather than forego price increases out of fear, decide what your bottom line must be to thrive, then determine how to earn the necessary amount.
In such a tight labor market, what can you do to ensure an employee will stay with your RV dealership? Here are answers to some major questions you might have about onboarding and retention.
Last year was a big one for the RV industry. We saw record sales along with record revenues. The industry set another record, but not the good kind. Repair Event Cycle Times (RECT) were at all-time highs.
Being an RV finance and insurance professional can be a daunting task for many people across this nation. Often the first step when starting an F&I career in an RV dealership is managing oneself or a team and learning to test one’s skills.
As an advocate for parts and accessories operations, I have to say that the first quarter is an ideal time to review and assess all sales floor aspects.
The question is, are you protecting your claim, or as with the prospectors of old, is your claim about to be jumped?
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