Opinion: Focus on F&I Basics in 2023
April 14, 2023
As the 2023 selling season arrives, some expected hurdles lie ahead.
New Blogs, Opinions & Advice
Opinion: New Market Requires Eliminating Old Techniques
April 14, 2023
Over the previous three years, a major conversation point has been supply and demand. Now we must consider the market from a sales execution standpoint.
Opinion: When Bottlenecks Collide
April 14, 2023
Typically, when analyzing dealership service data throughout the RV industry, we look at average repair event cycle times (RECT) for all work orders and their two main bottlenecks: work orders with warranty coverage and work orders with at least one out-of-stock part.
Opinion: 5 Tips to Make Training Programs Last
April 14, 2023
As HR and environmental health and safety (EHS) managers, you can retool your training programs to prepare for what is ahead. A future-minded approach can keep your workforce safe and engaged through a downturn.
Opinion: Time to Change Your Baby Again
April 14, 2023
For some reason, writers (including me) like to use analogies involving babies when communicating ideas. Why? Everyone was once a baby, and almost everyone likes
Opinion: Family-Owned Dealerships Must Act Now
February 20, 2023
The red flags are up, alerts are sounding and lights are flashing. Do you see them? Do you hear them? The alerts are front and
Opinion: Prepared Performers Shine in Fourth Quarter
November 3, 2022
Until the snow melts or shows start in 2023, salespeople may think they will have slower traffic, fewer sales and less productivity. These assumptions are not true.
Opinion: Remote Customers and the Finance Department
November 3, 2022
Finance professionals must learn how to build a relationship through email and the phone before the customer finds a different resource for funding the purchase.
Opinion: The More Things Change …
November 3, 2022
The deeper we progress into 2022, the more 2021 has crystalized into an anomaly, when buy-sell activity and dealership profitability reached historically unprecedented levels.
Opinion: 5 Actions to Prepare for the Updated Safeguards Rule
November 3, 2022
Businesses have until Dec. 9, to implement the bulk of the new FTC Safeguards Rule. Here is an explanation of the rule and five action items you can take to ensure you are in compliance.
Opinion: Prepare to Lead in a New Business Climate
November 3, 2022
If we are returning to more normal or slower business cycles, this article will show how your requirements as a leader are different from those practiced the past two years.
Opinion: Compliance Déjà Vu
November 3, 2022
The message that dealers need to focus on compliance should be heard loud and clear. One might wonder what brought the sales practices issue back to the surface.
