When I was a teenager, I was a hoodlum. This should come as no surprise to anyone. I was not a chicken. Most teenagers make
Rental dealers question, “Do we fight them or join them? Can they help our businesses survive and grow stronger?
At a glance, your organizational chart allows you to see everyone in the dealership and much more beyond the basics.
Throughout the coming year, I am pleased to share my insights with you and answer your questions.
Every day, dealerships offer consumer financing. Sometimes dealers encourage a customer to work with the dealership, saying that the dealership can provide the best financing deal. Such a claim got a Ford dealership sued by a customer.
The most controversial shortage various industries are facing is lack of workers. Everyone on social media has an opinion.
Unlike TV shows, no RV dealership needs more drama. Quality communication is a major problem for RV salespeople.
RV Industry Association’s annual Aftermarket Conference is in full swing in Atlanta right now, and ends tomorrow.
One of the first things my mentors taught me years ago when teaching me how to be a great salesperson was just to be real.
I would like to share lessons I have learned from six RV legends. I owe a great deal to these individuals and consider them dear friends.
The quicker your dealership can identify, share and fix issues that caused the repair to not be completed properly the first time, the better for your customers, your team and your bottom line.
Well, it’s that time again to check out what is arguably our most popular issue of the year: Our annual Made In America issue.
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