Forest River brands Flagstaff and Rockwood won RVDA Quality Circle Awards as part of the 30th annual Dealer Satisfaction Index Survey. The accolades are based on RV dealers’ feedback about manufacturers’ reliability/quality, warranties, parts and sales.
General Manager Karl Miller said, “Both Rockwood and Flagstaff products offer a unique customer experience that our dealers have recognized. From a streamlined customer service experience to our Millersburg Made product lines, we have been able to create a family of products that give our dealers and customers a story that they can take part in.”
Among the bevy of winners are: Flagstaff Classic fifth wheels and travel trailers, Flagstaff E-Pro, Flagstaff Super Lite travel trailers, Flagstaff Micro Lite, Flagstaff Shamrock, Flagstaff hard side pop-up models, Flagstaff tent campers and Flagstaff Sports Enthusiast Package, Rockwood Signature fifth wheels and travel trailers, Rockwood Ultra Lite travel trailers, Rockwood Mini Lite, Rockwood Roo, Rockwood Geo Pro, Rockwood tent campers and Rockwood hard side pop-up RVs.
For the assessment, RVDA received feedback from 585 dealerships throughout the U.S. and Canada.
