As part of the annual Dealer Satisfaction Index Survey, Forest River brands Columbus, Palomino and Puma won RVDA Quality Circle Awards based on dealers’ feedback. It was part of 30th annual Dealer Satisfaction Index Survey.
Fred Hershberger, group general manager for Palomino, Puma and Columbus, said, “Receiving these awards is a testament to the hard work and passion of our team. Our goal is to deliver RVS that dealers can confidently offer to their customers, and this award tells us we’re succeeding.”
Among the brands’ honorees were: the Palomino, Revolve, Solaire, Ultra Lite and Real-Lite Mini products. Puma was recognized for Puma Destination, Puma Ultra Lite, Puma Unleashed, travel trailers and fifth wheels. Columbus earned an award for its fifth wheels.
The accolades were based on RV dealers’ feedback about manufacturers’ reliability/quality, warranties, parts and sales. For the assessment, RVDA received feedback from 585 dealerships throughout the U.S. and Canada.
