Grand Design has selected Lippert Components Inc.’s (LCI) OneControl technology for its 2021 Reflection models. The custom-branded version of OneControl, called Compass Connect, will feature a new interface just for the Reflection units.
“We are excited to announce the launch of the Grand Design Compass Connect app, built on LCI’s OneControl technology, on the Reflection brand,” Grand Design General Manager Micah Staley said. “We named the app ‘Compass Connect’ because we believe smart RV technology will point Grand Design to where the future of RVing is going. Our goal has always been to be on the front end of this movement. With Compass Connect, we will be able to reach out and touch our customers like never before. It was important to us to launch an app that was much more than just a remote control for the RV. Compass Connect will lay the groundwork for Grand Design smart RV technology for years to come.”
LCI’s Chief Sales Officer Andy Murray said, “We’re very excited about this joint venture and feel the addition of OneControl technology brings tremendous value to the RVing experience. With real-time diagnostics, maintenance reminders and notifications to the end user, OneControl smart technology will help us dramatically improve customer service throughout the industry.”
OneControl technology does much more than operate and monitor certain RV functions like slide-outs, awnings and lighting. Recent upgrades to LCI’s OneControl software platform allow for push notifications to be sent to the end user. The app might send maintenance reminders or inform consumers of RV features they may not yet have discovered. OneControl also has the ability to report real-time diagnostic information. This feature can help prevent possible maintenance issues while improving the customer experience.
For more information about LCI’s OneControl, click here. For more information on why Grand Design chose LCI OneControl and learn what other OEMs are using and why, click here and navigate to page 26 to read “Navigating RV Smart Controls” in the March issue of RV News.
