Lippert Components, Inc. debuted its Solera 3D Awning Builder.
Solera’s new awning purchase portal enables users to build an awning specific to their unit, see the finished product in augmented reality and purchase it, the company said.
“This new awning configurator is a great example of Lippert’s dedication to an improved customer experience,” said Jarod Lippert, Lippert Components marketing and public relations vice president.
Using the awning builder, users can tilt and rotate their custom RV awning selection to see it placed on their RV in real-time, the company said. Users choose the RV type, pick between manual and power drive options, awning width. fabric color, size for awning arms and accessories.
“Having this tool in our arsenal means we can enhance the awning shopping experience for all users, giving them a visual representation and confidence in the product they are about to buy,” Lippert said.
When users view selections in the awning builder window, they can rotate the choice in a 360-degree view on a model unit. Mobile users can view selections using a QR code.
Lippert hopes the self-service e-commerce experience for dealers and consumers will result in increased sales conversions, decreased returns and reduced support calls.