The National RV Training Academy (NRVTA) hired Shenika Lyons as the staff student concierge.
Lyons serves as the primary point of contact for students currently attending classes. Located at the front entrance to the Big Red School House, Lyons greets people and helps direct out-of-town students to local resources, such as restaurants, stores and various attractions.
She also serves in an administrative support position for the school by printing course material, accepting packages for students and staff and routing emails from a general account to the person best capable of responding to a message.
Lyons also took on the responsibility as the sales and support coordinator for the RV Tech Course home-study program.
Lyons is a student and will soon complete a bachelor’s degree in business administration from Strayer University.
When Lyons saw the position announcement, she said she was intrigued because her family has talked about RVing for years.
“I was looking for something different, and I found it at NRVTA,” Lyons said. “The atmosphere here is entirely different from anywhere I have worked in the past. Everyone is super friendly and we all treat each other like a family. There is a lot of excitement here and plenty of activity to keep me very busy.”
Stephanie Henson, NRVTA director of administration, said Lyons is a valuable team member.
“We really need a vivacious person serving as the concierge to make students feel welcome and make the most out of their time at NRVTA, and Shenika does that very well,” Henson said. “Shenika is also gifted at managing multiple tasks in our fast-paced environment. She is a fantastic addition to our staff.”