Relentless Dealer Services (RDS), an Apco Holdings brand, released the first dates for its new RDS F&I MasterClass season.
The company said the comprehensive and strategy-driven masterclass will be conducted in Indianapolis from Oct. 10-12 and in Dallas from Oct. 17-19.
Dom Zappia, RDS’ lead instructor and RV industry expert, said: “Training is crucial for developing F&I departments, increasing dealership revenue and improving customer experiences. This masterclass gives participants tools to sharpen their leadership and communications skills as they learn the pillars of F&I success, such as the importance of structuring deals to maximize product offerings and how to overcome objections.”
Space for the masterclass is limited. To learn more or register, click here.
Zappia said: “Participants will have the opportunity to leverage their F&I skills through quizzes and interactive role-play that sets them up for excellence in customer interactions and beyond.”