The Society of Certified RV Professionals, the RV Technical Institute (RVTI) and the Mike Molino RV Learning Center have designated March 6-12 as RV Fixed Operations Certification Week. Fixed operations professionals include employees working in service, parts and warranty administration.
Fixed operations professionals can earn certifications as parts managers, parts specialists, service writers/advisors, service managers and warranty administrators through the RV Learning Center’s parts and service management certification programs.
Phil Ingrassia, RV Dealers Association president, said fixed operations employees are vital to the industry, and can make a dealership’s reputation.
“Certified employees can give consumers an extra layer of confidence that their RV will be well taken care of after the sale,” Ingrassia said.
RVTI offers Level 1 and Level 2 training and certification programs for RV technicians online and through live classes at its Elkhart, Indiana, training center. Training and certification are also available through RVTI’s national network of Authorized Learning Partners.
Individuals who earn a new certification during RV Fixed Operations Certification Week receive a free one-year subscription to RV Fixed Operations Today website.
Curt Hemmeler, RVTI executive director, said the goal of Certification Week was to encourage professional development and provide an opportunity for dealers to recognize their existing certified personnel at the dealership,” said Hemmeler. “Quality training is critical for RV service technicians as well as for fixed-operations professionals. Through the Mike Molino RV Learning Center and the RV Technical Institute, the industry has prioritized the importance of training and certification to improve the RV consumer experience.”
