The RV Technician Association of America (RVTAA) wrapped up work on its website and officially launched it to the public, in addition to hiring Renee Wynsma in June to serve as the day-to-day administrator.
Wynsma acts as a point-of-contract for members, potential members and consumers. She also is the director of administration for the National RV Inspectors Association (NRVIA). For both associations, Wynsma will handle billing, oversee testing and credentialing for new members as well as process renewals and help members meet continuing education requirements.
Because many members of NRVIA are also registered or certified technicians, member support is easily provided by one director of administration, said Stephanie Henson, director of administration for the National RV Training Academy (NRVTA). Wynsma and her husband completed training and are credentialled as certified RV inspectors.
Todd Henson, NRVTA director of education, said the couple’s training gave Renee Wynsma credibility to lead both associations.
“When our graduates leave the school,” Henson said, “many of them are ready to pursue opportunities as independent business owners. Whether they become mobile technicians, RV inspectors or both, they need strong associations backing them up. Wynsma knows what they need to be successful and she is now in a position to deliver those services.”
The association’s website, rvtaa.org/locate, will serve as a portal to connect certified and registered technicians with consumers around North America looking for someone to fix their RVs.
More than 700 technicians are eligible to have profiles listed on the website, Henson said. NRVTA provides training for eligible certifications programs, such as RVTAA, as well as the NRVIA.
Just as inspector profiles appear on the NRVIA site, technician profiles now appear on the RVTAA website as soon as a technician completes training and earns certification. Technicians can provide their current information for consumers to find them in their area. Henson said this supports RVTAA’s mission of providing resources for anyone who completed formal training at any accredited technical school specific to RV technicians.
“The RV industry has lacked a way to identify and connect hundreds of mobile RV technicians scattered around the country,” Henson said. “RVTAA will establish that network and provide valuable services to technicians and consumers who hire them. As of today, RVTAA provides a strong network of technicians to support the growing number of RVers across North America.”
Membership in RVTAA is open to any registered, certified or master certified technician, whether they are self-employed or mobile RV technicians, or work for an RV dealership, supplier or manufacturer. It entitles technicians to enjoy several features, including:
- Continuing education training and information about other industry-taught classes.
- Business resources, such as access to various insurance policies.
- Access to parts and supplies at discounted rates.
- A listing on RVTAA’s technician locator, which millions of RVers can access to find service.
- Access to a private online Q&A forum for near real-time answers.
“The tech locator will be a huge boost to member businesses,” Henson said. “RV dealerships are overwhelmed in preparing new and used RVs for sale and delivery to customers, and in competing warranty work after the sale. RVTAA can help connect consumers to trained technicians who can fix RVs onsite at an RVer’s home or at a campground.”
