The on-demand portion of the RV Dealers Convention/Expo includes a series of new workshops covering new Dealer Management Software (DMS) functionality, in addition to previously announced content. The added sessions include:
- Workshops covering IDS leadership data insights and customer relationship management (CRM) capabilities.
- Workshops covering Lightspeed accounting, service management, and CRM capabilities.
RVDA of U.S. and RVDA of Canada members can access the on-demand content as a member service at www.rvda.org/convention through Jan. 31.
RVDA Convention/Expo attendees can use their convention credentials to login. RVDA members who did not attend can register in the convention web portal.
In addition to the educational opportunities, dealers have access to vendor booths featuring videos, catalogs, brochures, new products and promotions. Online networking opportunities are available, along with discussion boards and the ability to virtually interact with other attendees.
Other workshops available on-demand include:
- New RV Fixed Ops Today Mobile App and Online Readiness Tests. Speakers: Patrick Calpin, RVDA and Tony Yerman, RV Learning Center
- Put the ‘Advise’ in Advisor: Lessons from Master Advisors. Speaker: Valerie Ziebron, President, VRZ Consulting
- How to Build a Powerful RV BDC – Key Ingredients for Guaranteed Success! Speaker: Joni Stuker, President, Owner Connect
- Cultivating a Top Performing Shop. Speaker: Valerie Ziebron, President, VRZ Consulting
- Company Culture Part II: Running a Successful Business Development Center. Speaker: Paige Bouma, Chief Sales Officer, RV Trader
- Tips for Cash Flow Management and Floor Plan Financing for RV Dealers. Speakers: Brittany Richards, Breanne Eagles and Kim Linebarger, Moss Adams
- Where Did Customer Loyalty Go? Lead Development & Client Retention. Speaker: Jered Sobel, President, Sobel University
- The Power of Video Merchandising and Personalized Follow Up. Speaker: Tom Gallaher, AutosOnVideo.com
- Strategies to Alleviate Dealer/GM Headaches. Speaker: Tom Kline, Better Vantage Point
