RVDA’s Convention/Expo Committee is seeking workshop proposals for the 2024 RV Dealers Convention/Expo, Nov. 11-15 at Paris Las Vegas. The committee-selected workshops will be held Nov. 12-15.
The event will feature 45 and 60-minute concurrent, non-promotional workshops for dealership principals, general managers and top performers in parts, service, F&I, sales, digital marketing and business development centers.
The committee welcomes submissions from training professionals, consultants, dealership professionals, vendors and others who support the RV industry.
To access the 2024 RVDA Convention/ Expo call for workshop proposal website and submission guide, click here.
Before submitting a proposal, RVDA said applicants should identify topics that would benefit RV dealers and their key employees. The association advised selecting topics that can be effectively presented in 45 or 60 minutes. Submissions are due April 17.
In-demand topics for the committee-selected workshops include:
Dealer/General Manager
- Talent management: how to retain top employees.
- An overview of successful management structures for multi-location dealerships.
- Effective communication and collaboration: department to department, location to location.
- Artificial Intelligence (AI): Practical applications/strategies for RV dealers.
Legislation and Compliance
- Marketing and advertising compliance issues: what do recent Federal Trade Commission enforcement actions mean for RV dealers? (i.e., junk fees and illegal discrimination)
- Labor law- overtime, injury and illness rules, plus worker classification.
- Dealer data and digital issues (issues when consumers order vehicles online, safeguards rule, state privacy laws, OEM data sharing principles, ransomware, etc.)
Fixed Operations (Parts, Warranty and Service)
- What are the strategies and tactics top-performing service departments employ to improve repair event cycle time?
- Best practices to elevate service to industry-leading standards.
- Management strategies to expand service facilities/capacity.
- Parts & accessories – winning strategies for competing with internet-based companies.
- Innovative training practices: what top performing companies do differently to retain talent.
Digital Marketing/Business Development Companies/Social Media
- Working with social media influencers.
- Content marketing: what is it, why it is so useful, how to create the content – quickly and cost-effectively.
- Reputation management.
Business Innovation (Sales & F&I)
- Closing the sale in the age of well-informed customers (appropriate for sales and F&I personnel).
- Set yourself apart: creating your dealership’s competitive advantage.
- Building relationships with your customers.
- Seamless integration: sales & F&I.
For information on in-demand topics and submission guidelines, click here. To access the submission portal, click here.
