One of the most recognizable names in RV industry consulting, David Spader, will deliver a pair of workshops during the 2023 RVDA Convention/Expo.
Included in Spader’s presentations is an extended three-plus hour add-on course with a $124 fee.
The RVDA Convention/Expo will take place Nov. 6-10, 2023 at Paris Las Vegas.
Spader’s first session, titled “3 Pathways to Achieve Your Leadership Potential,” will take place Nov. 7 from 8-11:45 a.m.
The half-day course is made possible by Gulf Stream Coach and is an additional $124 fee. Spader will use three motivation-based leadership assessments to help attendees better understand why they do what they do. The session will help them understand their fit with various management and leadership roles.
During the half-day course, attendees will learn:
- Why you do what you do
- Steps for creating an action plan for converting your new self-awareness into higher performance
- How motivations compare to the results of the group and high-performing leaders in various roles
The second session, titled “Solve Service Writer Suffering,” runs from 3:15-4:15 p.m. Nov. 10 as part of the fixed operations track. Many dealerships accept mediocrity in a service writer role just to keep someone in the position. In this session, attendees will better understand how to hire, develop and manage a service writer.
During the workshop, attendees will learn:
- Why the service writer position is so difficult to fill
- To identify the required motivators that can’t be trained
- To use a provided tool (Service Writer “Fit” Tool) that will enable them to evaluate current and future service writers
Spader is a consultant with SBMNCM. He has two decades of experience creating and implementing solutions for primarily small and medium-sized businesses.