Winnebago will partner with NTP-Stag to enhance the parts fulfillment capabilities of the Winnebago Towables product line.
Dean Casad, director, customer support at Winnebago-branded RVs, said the goal is to help dealers receive the right parts at the right time, reducing repair event cycle times.
“We care deeply for our customers and aspire to deliver extraordinary product ownership experiences,” Casad said. “As part of that commitment, we have expanded the scope of our existing motorhome parts fulfillment relationship with NTP-Stag to include the Winnebago Towables line.”
Lori Rewa, Winnebago Towables customer support manager, said the implementation would be seamless for dealers. Orders will continue to be made as they have been.
“Internally, we will turn to NTP-Stag to fulfill parts availability gaps in order to assure timely delivery,” Rewa said.
The expanded program for the entire Winnebago-branded RV dealership network launched today.
“We are pleased to partner with the iconic Winnebago brand to expand their parts fulfillment program,” said Jon White, RV and Towing Category Director for NTP-Stag. “This new partnership will allow Winnebago RVs to tap into NTP-Stag’s broad coast-to-coast network of regional distribution centers and will put genuine Winnebago RV service parts inventory closer to dealers for faster order response and parts delivery times.”
Dealers with questions can call a Winnebago parts representative at 1-800-556-9670 or email [email protected]. Parts assistance hours are Monday through Friday, 7:30 a.m. to 4 p.m. Central time.
